DATACOM CONNECT PTY LTD

ABN: 16103112303
Similar to:
Also known as: Datacom Connect Pty Ltd, DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)

60 contracts, total value $684,181,221.67
Confidentialities: 4 contracts, 6.67%( 2 on the contract, 2 on the outputs)
Procurement methods: Open 7 contracts, 11.67%, Open via SON 25 contracts, 41.67%, Prequalified 2 contracts, 3.33%, limited 26 contracts, 43.33%,

Categories

Category Contracts Count Total Contract Value
Business administration services 36 $23,740,813.41
Management and Business Professionals and Administrative Services 5 $24,499,396.61
Temporary personnel services 5 $475,753,546.40
Public administration and finance services 4 $101,170,569.29
Enhanced telecommunications services 2 $55,229,736.00
Computer Equipment and Accessories 2 $99,980.00
Water resources development and oversight 1 $152,628.25
Computer services 1 $87,670.00
Human resources services 1 $2,349,353.66
Maintenance or support fees 1 $39,584.49

Agencies

Agency Contracts Count Total Contract Value
Australian Taxation Office 4 $352,040,414.60
Department of Home Affairs 4 $101,170,569.29
Department of Human Services 1 $67,143,134.30
Services Australia 1 $56,657,667.50
Australian Digital Health Agency 1 $54,310,000.00
Department of the Environment, Water, Heritage and the Arts 14 $18,414,800.51
IP Australia 8 $12,973,156.61
Department of Industry, Tourism and Resources 1 $6,430,750.00
Department of Innovation, Industry, Science and Research 1 $4,400,000.00
Australian Prudential Regulation Authority 5 $2,644,513.70
Australian Competition and Consumer Commission 1 $2,349,353.66
Australian Prudential Regulation Authority (APRA) 4 $1,440,000.00
Australian Bureau of Statistics 2 $1,382,472.00
Department of the Environment and Water Resources 1 $1,250,000.00
Department of Immigration and Border Protection 1 $1,038,837.38
Department of the Environment Water Heritage and the Arts 7 $376,881.45
CRS Australia 2 $99,980.00
Department of Industry 1 $39,584.49
Department of Industry, Innovation, Science, Research and Tertiary Education 1 $19,106.18

Standing Offers/Panels

Standing Offer Contracts Count Total Contract Value
Contact Centre Services Panel 2 $16,652,628.25
The provision of Contact Centre Services 16 $17,087,812.31
Outsource Labour for Service Delivery Panel 4 $361,448,711.82
Provision of Outsourced Contact Centre Services 1 $114,304,834.58

Contracts

Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
3696581 Provision of Labour Services (Replacing CN3454852) $119,199,061.61Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)
3454852-A7 Provision of labour Services $118,448,848.41Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)
1366551-A10 Provision of Outsourced Contact Centre Services $114,304,834.58Australian Taxation Office 2013-05-02 DATACOM CONNECT PTY LTD
3534097 Outsourced Labour Hire $67,143,134.30Department of Human Services 2018-10-31 Datacom Connect Pty Ltd
3686313 Contact Centre Services $56,657,667.50Services Australia 2020-04-12 Datacom Connect Pty Ltd
3589159-A1 Contact Centre Services $54,310,000.00Australian Digital Health Agency 2017-11-01 Datacom Connect Pty Ltd
3478417-A1 Provision of Client Enquiry Services $35,885,982.57Department of Home Affairs 2017-11-24 DATACOM CONNECT PTY LTD
3479207 Provision of Client Enquiry Services $35,284,586.72Department of Home Affairs 2017-11-24 DATACOM CONNECT PTY LTD
204847 Contact Centre Services $16,500,000.00Department of the Environment, Water, Heritage and the Arts 2009-07-10 Datacom Connect P/L
3681500 COVID-19 Public Support Service - Surge Capability $16,323,700.00Department of Home Affairs 2020-05-08 DATACOM CONNECT PTY LTD
3680783 COVID-19 Public Support Service - Surge Capability $13,676,300.00Department of Home Affairs 2020-03-28 DATACOM CONNECT PTY LTD
1908781-A4 Provision of Contact Centre Services $10,452,859.04IP Australia 2013-11-05 Datacom Connect Pty Ltd
41999 AUSINDUSTRY HOTLINE CONTRACT $6,430,750.00Department of Industry, Tourism and Resources 2007-10-08 DATACOM CONNECT PTY LTD
234434 Small Business Support Line and Clearing House Activities $4,400,000.00Department of Innovation, Industry, Science and Research 2007-10-01 DATACOM CONNECT PTY LTD
1139932-A5 Human resources services $2,349,353.66Australian Competition and Consumer Commission 2012-11-26 Datacom Connect Pty Ltd
205346 Contact Centre Services $1,500,000.01Department of the Environment, Water, Heritage and the Arts 2009-01-30 Datacom Connect P/L
52817 Call Centre Services for AGO $1,250,000.00Department of the Environment and Water Resources 2007-09-28 Datacom Connect P/L
1241122-A2 Interpreter Quality Assurance - Mystery Shopping - TIS $1,038,837.38Department of Immigration and Border Protection 2012-12-19 DATACOM CONNECT PTY LTD
3349128-A2 Contact Centre Services $919,736.00Australian Bureau of Statistics 2016-01-01 Datacom Connect Pty Ltd
3315151 Provision of Contact Centre Services $912,847.20IP Australia 2016-01-06 Datacom Connect Pty Ltd
3402945 Provision of Contact Centre Services $738,959.99IP Australia 2016-09-12 Datacom Connect Pty Ltd
3697783 CONTACT CENTRE SERVICES $557,824.21Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
3670966 CONTACT CENTRE SERVICES $548,937.69Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
3663929 CONTACT CENTRE SERVICES $524,432.63Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
3655290 CONTACT CENTRE SERVICES $515,546.11Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
3637209 CONTACT CENTRE SERVICES $497,773.06Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
3432132 CONTACT CENTRE SERVICES $480,000.00Australian Prudential Regulation Authority (APRA) 2015-05-04 DATACOM CONNECT PTY LTD
3442019 CONTACT CENTRE SERVICES $480,000.00Australian Prudential Regulation Authority (APRA) 2015-05-04 DATACOM CONNECT PTY LTD
3016722 Contact centre services $462,736.00Australian Bureau of Statistics 2015-03-13 Datacom Connect Pty Ltd
3351714 Provision of Contact Centre Services $443,674.00IP Australia 2016-06-14 Datacom Connect Pty Ltd
3108712 CONTACT CENTRE SERVICES $240,000.00Australian Prudential Regulation Authority (APRA) 2015-05-04 DATACOM CONNECT PTY LTD
3309865 CONTACT CENTRE SERVICES $240,000.00Australian Prudential Regulation Authority (APRA) 2015-05-04 DATACOM CONNECT PTY LTD
3451977 Maintenance & Support Services Contact Centre $176,000.00IP Australia 2016-09-12 Datacom Connect Pty Ltd
3442807 Provision of Contact Centre Services $166,708.20IP Australia 2016-09-12 Datacom Connect Pty Ltd
340818 Call Centre Services $152,628.25Department of the Environment Water Heritage and the Arts 2010-10-05 Datacom Connect P/L
2505341-A1 Provision of a Webchat solution $87,670.00Australian Taxation Office 2014-08-18 DATACOM CONNECT PTY LTD
457158 Provision of computer purchases - ML330G6 Server per Quote CRS-1808 $49,990.00CRS Australia 2011-12-15 DATACOM CONNECT Pty Ltd
457155 Provision of computer purchases - ML330G6 Server per Quote CRS-1808 $49,990.00CRS Australia 2011-12-15 DATACOM CONNECT Pty Ltd
2195832 Provision of Contact Centre Services $43,608.18IP Australia 2014-04-10 Datacom Connect Pty Ltd
140666 Call Centre Services for National Solar Schools pr $43,480.00Department of the Environment Water Heritage and the Arts 2008-08-27 Datacom Connect P/L
140868 Call Centre Services $43,480.00Department of the Environment Water Heritage and the Arts 2008-09-08 Datacom Connect P/L
2166332-A1 Phone Support Services $39,584.49Department of Industry 2014-04-01 DATACOM CONNECT PTY LTD
3380251 Provision of Contact Centre Services $38,500.00IP Australia 2016-09-12 Datacom Connect Pty Ltd
204793 Contact Call Centre Services $36,699.30Department of the Environment, Water, Heritage and the Arts 2009-02-25 Datacom Connect P/L
159947 Call Centre Fees $35,080.00Department of the Environment, Water, Heritage and the Arts 2009-03-01 Datacom Connect P/L
204878 Contact Call Centre National Solar Schools Program $35,080.00Department of the Environment, Water, Heritage and the Arts 2008-10-01 Datacom Connect P/L
159809 Contact Call Centre $35,080.00Department of the Environment, Water, Heritage and the Arts 2008-12-08 Datacom Connect P/L
159931 Call Centre Fees $35,080.00Department of the Environment, Water, Heritage and the Arts 2009-02-01 Datacom Connect P/L
204789 Call Centre Fees $35,080.00Department of the Environment, Water, Heritage and the Arts 2009-01-01 Datacom Connect P/L
204811 Call Centre Services $35,080.00Department of the Environment, Water, Heritage and the Arts 2009-01-21 Datacom Connect P/L
204905 Call Centre Services $35,080.00Department of the Environment, Water, Heritage and the Arts 2008-09-01 Datacom Connect P/L
204904 Call Centre Services $34,323.30Department of the Environment, Water, Heritage and the Arts 2008-07-29 Datacom Connect P/L
220881 CONTACT CALL CENTRE $34,323.30Department of the Environment, Water, Heritage and the Arts 2008-12-03 Datacom Connect P/L
140651 Call Centre Services $34,323.30Department of the Environment Water Heritage and the Arts 2008-08-01 Datacom Connect P/L
113891 Call Centre support $34,323.30Department of the Environment Water Heritage and the Arts 2008-06-01 Datacom Connect P/L
113888 Call Centre support $34,323.30Department of the Environment Water Heritage and the Arts 2008-05-01 Datacom Connect P/L
140614 Call Centre Services $34,323.30Department of the Environment Water Heritage and the Arts 2008-07-01 Datacom Connect P/L
159739 Contact Call Centre Solar Hot Water Rebate $34,323.30Department of the Environment, Water, Heritage and the Arts 2008-10-01 Datacom Connect P/L
204794 Call Centre Services $29,571.30Department of the Environment, Water, Heritage and the Arts 2009-03-04 Datacom Connect P/L
1340051 Application Processing $19,106.18Department of Industry, Innovation, Science, Research and Tertiary Education 2013-01-03 DATACOM CONNECT PTY LTD