SON3374038 - Outsource Labour for Service Delivery Panel


View original record @ tenders.gov.au

16 contracts, total value $1,840,221,118.83
Procurement methods: Open via SON 16 contracts, 100.00%,

Categories

Category Contracts Count Total Contract Value
Temporary personnel services 16 $1,840,221,118.83

Agencies

Agency Contracts Count Total Contract Value
Australian Taxation Office 7 $886,282,589.42
Department of Human Services 1 $67,944,127.91
IP Australia 1 $4,306,359.72
Services Australia 7 $881,688,041.78

Suppliers

Supplier Contracts Count Total Contract Value
Salmat Contact Solutions Australia Pty Ltd 0 $0.00
STELLAR ASIA PACIFIC P/L 4 $427,842,340.00
Concentrix Services Pty Ltd 1 $176,643,651.42
Probe Operations Pty Ltd 2 $92,919,832.39
SERCO CITIZEN SERVICES PTY LTD 5 $670,242,553.60
Datacom Connect Pty Ltd 4 $472,572,741.42

Contracts

Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
3696570-A2 Outsource Labour Services (Replacing CN3454850) $214,758,721.16Australian Taxation Office 2017-11-01 SERCO GLOBAL SERVICES PTY LTD
3460117-A3 Centrelink Call Centre Enhancements Initiative $201,220,704.28Services Australia 2017-09-07 SERCO CITIZEN SERVICES PTY LTD
3534097-A2 Outsourced Labour Hire $178,267,163.90Services Australia 2018-10-31 Datacom Connect Pty Ltd
3534096-A2 Outsourced Labour Hire $176,643,651.42Services Australia 2018-10-31 Concentrix Services Pty Ltd
3534098-A2 Outsourced Labour Hire $174,719,615.82Services Australia 2018-10-31 Stellar Asia Pacific Pty Ltd
3454850-A9 Outsource Labour Services $147,577,711.83Australian Taxation Office 2017-11-01 SERCO GLOBAL SERVICES PTY LTD
3696571-A1 Outsource Labour Services (Replacing CN3454851) $119,238,848.41Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3696581 Provision of Labour Services (Replacing CN3454852) $119,199,061.61Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)
3454852-A7 Provision of labour Services $118,448,848.41Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)
3454849-A10 Provision of Outsource Labour Services $88,613,472.67Australian Taxation Office 2017-11-01 PROBE OPERATIONS PTY LTD
3454851-A11 Outsource Labour Services $78,445,925.33Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3551654-A2 Labour Hire $67,944,127.91Department of Human Services 2018-11-01 SERCO CITIZEN SERVICES PTY LTD
3686313 Contact Centre Services $56,657,667.50Services Australia 2020-04-12 Datacom Connect Pty Ltd
3691738 Surge services due to COVID-19 $55,437,950.44Services Australia 2020-03-28 Stellar Asia Pacific Pty Ltd
3698978 Service Delivery $38,741,288.42Services Australia 2020-04-14 SERCO CITIZEN SERVICES PTY LTD
3654898-A1 Contact Centre Services $4,306,359.72IP Australia 2019-10-10 Probe Operations Pty Ltd