SON3374038 - Outsource Labour for Service Delivery Panel


View original record @ tenders.gov.au

25 contracts, total value $2,184,216,391.41
Procurement methods: Open via SON 25 contracts, 100.00%,

Categories

Category Contracts Count Total Contract Value
Temporary personnel services 25 $2,184,216,391.41

Agencies

Agency Contracts Count Total Contract Value
Australian Taxation Office 14 $1,504,032,735.42
Department of Human Services 7 $559,485,699.31
IP Australia 2 $8,602,338.74
Services Australia 2 $112,095,617.94

Suppliers

Supplier Contracts Count Total Contract Value
Salmat Contact Solutions Australia Pty Ltd 0 $0.00
SERCO CITIZEN SERVICES PTY LTD 7 $898,035,726.80
STELLAR ASIA PACIFIC P/L 7 $584,357,250.20
Concentrix Services Pty Ltd 1 $70,920,149.30
PROBE OPERATIONS PTY LTD 5 $192,100,370.36
Datacom Connect Pty Ltd 5 $438,802,894.75

Contracts

Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
3696570 Outsource Labour Services (Replacing CN3454850) $203,429,611.03Australian Taxation Office 2017-11-01 SERCO GLOBAL SERVICES PTY LTD
3454850-A11 Outsource Labour Services $203,429,611.03Australian Taxation Office 2017-11-01 SERCO GLOBAL SERVICES PTY LTD
3454850-A9 Outsource Labour Services $147,577,711.83Australian Taxation Office 2017-11-01 SERCO GLOBAL SERVICES PTY LTD
3460117-A2 Centrelink Call Centre Enhancements Initiative $144,877,792.40Department of Human Services 2017-09-07 SERCO CITIZEN SERVICES PTY LTD
3696581 Provision of Labour Services (Replacing CN3454852) $119,199,061.61Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)
3454852-A7 Provision of labour Services $118,448,848.41Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR)
3454851-A13 Outsource Labour Services $105,081,727.41Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3696571 Outsource Labour Services (Replacing CN3454851) $105,081,727.41Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3454851-A12 Outsource Labour Services $104,325,077.12Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3460117-A1 Centrelink Call Centre Enhancements Initiative $94,476,872.60Department of Human Services 2017-09-07 SERCO CITIZEN SERVICES PTY LTD
3454849-A8 Provision of Outsource Labour Services $81,210,445.20Australian Taxation Office 2017-11-01 PROBE OPERATIONS PTY LTD
3454851-A11 Outsource Labour Services $78,445,925.33Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3534098 Outsourced Labour Hire $77,823,622.80Department of Human Services 2018-10-31 Stellar Asia Pacific Pty Ltd
3454852-A1 Outsource Labour Services $77,354,182.93Australian Taxation Office 2017-11-01 DATACOM CONNECT PTY LTD
3534096 Outsourced Labour Hire $70,920,149.30Department of Human Services 2018-10-31 Concentrix Services Pty Ltd
3551654-A2 Labour Hire $67,944,127.91Department of Human Services 2018-11-01 SERCO CITIZEN SERVICES PTY LTD
3534097 Outsourced Labour Hire $67,143,134.30Department of Human Services 2018-10-31 Datacom Connect Pty Ltd
3454849-A7 Provision of Outsource Labour Services $63,312,640.75Australian Taxation Office 2017-11-01 PROBE OPERATIONS PTY LTD
3454851-A10 Outsource Labour Services $58,161,219.69Australian Taxation Office 2017-11-01 STELLAR ASIA PACIFIC P/L
3686313 Contact Centre Services $56,657,667.50Services Australia 2020-04-12 Datacom Connect Pty Ltd
3691738 Surge services due to COVID-19 $55,437,950.44Services Australia 2020-03-28 Stellar Asia Pacific Pty Ltd
3454849-A3 Outsource Labour Services $38,974,945.67Australian Taxation Office 2017-11-01 PROBE OPERATIONS PTY LTD
3551654-A1 Labour Hire $36,300,000.00Department of Human Services 2018-11-01 SERCO CITIZEN SERVICES PTY LTD
3654898-A1 Contact Centre Services $4,306,359.72IP Australia 2019-10-10 Probe Operations Pty Ltd
3654898 Contact Centre Services $4,295,979.02IP Australia 2019-10-10 Probe Operations Pty Ltd