SON3283616 - Contact Centre Services


View original record @ tenders.gov.au

35 contracts, total value $81,672,042.38
Procurement methods: Open via SON 35 contracts, 100.00%,

Categories

Category Contracts Count Total Contract Value
Business administration services 25 $14,623,728.99
Infrastructure as a Service (IaaS - Cloud) 1 $1,324,498.00
Management advisory services 7 $65,290,623.12
Personnel recruitment 1 $291,622.00
Project administration or planning 1 $141,570.27

Agencies

Agency Contracts Count Total Contract Value
Department of Industry, Innovation and Science 27 $19,599,635.44
Department of Industry, Science, Energy and Resources 8 $62,072,406.94

Suppliers

Supplier Contracts Count Total Contract Value
PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED 35 $81,672,042.38

Contracts

Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
3285849-A3 Purchase of Business Facilitation Services [Contact Centre] $58,879,872.68Department of Industry, Science, Energy and Resources 2015-08-03 SALMAT CONTRACT SOLUTIONS AUSTRALIA PTY LTD
3444268 Professional Recruitment Services $3,146,341.00Department of Industry, Innovation and Science 2017-06-05 SALESFORCE AUSTRALIA PTY LTD
3447923 Professional Recruitment Services $2,230,577.00Department of Industry, Innovation and Science 2017-08-04 SALESFORCE AUSTRALIA PTY LTD
3476536 Professional Recruitment Services $2,198,406.00Department of Industry, Innovation and Science 2018-01-04 SALESFORCE AUSTRALIA PTY LTD
3550105 Professional Recruitment Services $1,324,498.00Department of Industry, Innovation and Science 2018-11-07 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3624443-A2 Grants Administration Service Provider $1,287,391.55Department of Industry, Science, Energy and Resources 2019-09-23 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3624439-A1 Professional Recruitment Services $1,245,766.29Department of Industry, Innovation and Science 2019-09-12 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3637083 Professional Recruitment Services $934,835.00Department of Industry, Innovation and Science 2019-10-17 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3537870 Professional Recruitment Services $902,341.00Department of Industry, Innovation and Science 2018-09-03 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3537388 Professional Recruitment Services $828,236.45Department of Industry, Innovation and Science 2018-09-01 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3634476-A1 Project Management Services $717,142.82Department of Industry, Innovation and Science 2019-10-14 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3645695-A1 Grants Administration Service Provider $554,638.00Department of Industry, Science, Energy and Resources 2020-01-02 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3476535-A1 Business Facilitation Services $549,389.70Department of Industry, Innovation and Science 2017-12-18 SALESFORCE AUSTRALIA PTY LTD
3563463-A1 Professional Recruitment Services $540,560.00Department of Industry, Innovation and Science 2019-01-01 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3592451 Project Management Services $528,169.23Department of Industry, Innovation and Science 2019-05-14 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3466372 Professional Recruitment Services $486,878.00Department of Industry, Innovation and Science 2017-11-13 SALESFORCE AUSTRALIA PTY LTD
3526589 Professional Recruitment Services $478,740.00Department of Industry, Innovation and Science 2018-07-02 SALESFORCE AUSTRALIA PTY LTD
3541077-A1 Temporary Personnel $459,276.06Department of Industry, Innovation and Science 2018-09-13 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3416755 Business Facilitation Services $405,882.40Department of Industry, Innovation and Science 2017-04-10 SALESFORCE AUSTRALIA PTY LTD
3563472 Professional Recruitment Services $386,707.04Department of Industry, Innovation and Science 2018-12-24 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3703843 Grants Administration Service Provider $333,010.42Department of Industry, Science, Energy and Resources 2020-09-01 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3686994 Grants Administration Service Provider $324,721.86Department of Industry, Science, Energy and Resources 2020-07-01 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3448776 Professional Recruitment Services $323,027.00Department of Industry, Innovation and Science 2017-08-09 SALESFORCE AUSTRALIA PTY LTD
3514555 Professional Recruitment Services $309,699.00Department of Industry, Innovation and Science 2018-05-28 SALESFORCE AUSTRALIA PTY LTD
3693579 Grants Administration Service Provider $304,464.88Department of Industry, Science, Energy and Resources 2020-08-14 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3584169 Professional Recruitment Services $299,262.21Department of Industry, Innovation and Science 2019-03-30 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3518987 Professional Recruitment Services $291,622.00Department of Industry, Innovation and Science 2018-06-25 SALESFORCE AUSTRALIA PTY LTD
3489915-A1 Professional Recruitment Services $249,307.00Department of Industry, Innovation and Science 2018-03-14 SALESFORCE AUSTRALIA PTY LTD
3676426-A1 Grants Administration Service Provider $246,737.28Department of Industry, Science, Energy and Resources 2020-04-21 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3605748 Professional Recruitment Services $233,979.99Department of Industry, Innovation and Science 2019-07-01 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3422105 Purchase of Business Facilitation Services $205,417.00Department of Industry, Innovation and Science 2017-05-03 SALESFORCE AUSTRALIA PTY LTD
3631315 Professional Recruitment Services $190,194.21Department of Industry, Innovation and Science 2019-10-01 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3665005 Grants Administration Service Provider $141,570.27Department of Industry, Science, Energy and Resources 2020-02-04 PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
3432213 Professional Recruitment Services $99,506.04Department of Industry, Innovation and Science 2017-06-05 SALESFORCE AUSTRALIA PTY LTD
3407546 Business Facilitation Service_Contact Centre Diagnostic $33,875.00Department of Industry, Innovation and Science 2017-02-24 SALESFORCE AUSTRALIA PTY LTD