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    • SON1881231 - The provision of Contact Centre Services


    View original record @ tenders.gov.au

    16 contracts, total value $17,087,812.31
    Procurement methods: Open via SON 16 contracts, 100.00%,

    Categories

    Category Contracts Count Total Contract Value
    Business administration services 14 $16,080,406.31
    Computer services 1 $87,670.00
    Enhanced telecommunications services 1 $919,736.00

    Agencies

    Agency Contracts Count Total Contract Value
    Australian Bureau of Statistics 2 $1,382,472.00
    Australian Prudential Regulation Authority 5 $2,644,513.70
    Australian Taxation Office 1 $87,670.00
    IP Australia 8 $12,973,156.61

    Suppliers

    Supplier Contracts Count Total Contract Value
    Datacom Connect Pty Ltd 16 $17,087,812.31

    Contracts

    Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
    1908781-A4 Provision of Contact Centre Services $10,452,859.04IP Australia 2013-11-05 Datacom Connect Pty Ltd
    3349128-A2 Contact Centre Services $919,736.00Australian Bureau of Statistics 2016-01-01 Datacom Connect Pty Ltd
    3315151 Provision of Contact Centre Services $912,847.20IP Australia 2016-01-06 Datacom Connect Pty Ltd
    3402945 Provision of Contact Centre Services $738,959.99IP Australia 2016-09-12 Datacom Connect Pty Ltd
    3697783 CONTACT CENTRE SERVICES $557,824.21Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
    3670966 CONTACT CENTRE SERVICES $548,937.69Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
    3663929 CONTACT CENTRE SERVICES $524,432.63Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
    3655290 CONTACT CENTRE SERVICES $515,546.11Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
    3637209 CONTACT CENTRE SERVICES $497,773.06Australian Prudential Regulation Authority 2015-05-04 DATACOM CONNECT PTY LTD
    3016722 Contact centre services $462,736.00Australian Bureau of Statistics 2015-03-13 Datacom Connect Pty Ltd
    3351714 Provision of Contact Centre Services $443,674.00IP Australia 2016-06-14 Datacom Connect Pty Ltd
    3451977 Maintenance & Support Services Contact Centre $176,000.00IP Australia 2016-09-12 Datacom Connect Pty Ltd
    3442807 Provision of Contact Centre Services $166,708.20IP Australia 2016-09-12 Datacom Connect Pty Ltd
    2505341-A1 Provision of a Webchat solution $87,670.00Australian Taxation Office 2014-08-18 DATACOM CONNECT PTY LTD
    2195832 Provision of Contact Centre Services $43,608.18IP Australia 2014-04-10 Datacom Connect Pty Ltd
    3380251 Provision of Contact Centre Services $38,500.00IP Australia 2016-09-12 Datacom Connect Pty Ltd