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    • Helpdesk or call centre software (43231501)

    Parent Category: 43230000 Software
    Grandparent Category: 43000000 Information Technology Broadcasting and Telecommunications

    13 contracts, total value $734,144.27
    Confidentialities: 1 contracts, 7.69%( 1 on the contract, 0 on the outputs)
    Procurement methods: Open 3 contracts, 23.08%, Prequalified 3 contracts, 23.08%, limited 7 contracts, 53.85%,

    Suppliers

    Supplier Contracts Count Total Contract Value
    SOFTWARE AG AUSTRALIA PTY LTD 1 $418,000.00
    Peoplebank Australia Ltd. 3 $85,833.00
    TLC IT GROUP 3 $71,981.25
    Talent International Pty Ltd 1 $54,912.00
    Numara Software 1 $49,500.00
    FUJITSU AUSTRALIA LIMITED 1 $20,312.60
    VizuAll Inc 1 $11,894.08
    ESRI Australia Pty Ltd 1 $11,574.34
    MQ Integration Services P/L 1 $10,137.00

    Agencies

    Agency Contracts Count Total Contract Value
    Attorney-General's Department 2 $429,574.34
    Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 6 $157,814.25
    Family Court of Australia 1 $54,912.00
    Administrative Appeals Tribunal 1 $49,500.00
    Australian Prudential Regulation Authority (APRA) 1 $20,312.60
    Department of Parliamentary Services 1 $11,894.08
    Migration Review Tribunal and Refugee Review Tribunal (MRT-RRT) 1 $10,137.00

    Contracts

    Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
    115892 Provision of Helpdesk Services $418,000.00Attorney-General's Department 2008-07-07 SOFTWARE AG AUSTRALIA PTY LTD
    167804 Helpdesk Analyst $54,912.00Family Court of Australia 2009-03-30 Talent International Pty Ltd
    254639 Software, installation, training and support for 12 months from installation $49,500.00Administrative Appeals Tribunal 2010-01-13 Numara Software
    87362 HelpDesk Support May 08 20 days $40,425.00Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2008-05-01 TLC IT Group
    172159 Helpdesk support $30,442.50Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2009-01-19 Peoplebank Australia Ltd.
    189423 Helpdesk support $30,442.50Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2009-01-19 Peoplebank Australia Ltd.
    155598 Helpdesk support $24,948.00Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2009-01-19 Peoplebank Australia Ltd.
    42155 MAINTENANCE OF PABX SYSTEM $20,312.60Australian Prudential Regulation Authority (APRA) 2007-10-18 FUJITSU AUSTRALIA LIMITED
    136732 Helpdesk and System Admin May 20 days $16,128.75Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2008-04-23 TLC IT GROUP
    155601 Helpdesk and System Admin May 20 days $15,427.50Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2008-04-23 TLC IT GROUP
    45532 Software maintenance agreement $11,894.08Department of Parliamentary Services 2007-11-02 VizuAll Inc
    115935 Provision of IT Services $11,574.34Attorney-General's Department 2008-07-29 ESRI Australia Pty Ltd
    118346 IBM Web Sphere annual software support agreement. $10,137.00Migration Review Tribunal and Refugee Review Tribunal (MRT-RRT) 2007-07-01 MQ Integration Services P/L