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    • Call management systems or accessories (43221500)

    Parent Category: 43220000 Data Voice or Multimedia Network Equipment or Platforms and Accessories
    Grandparent Category: 43000000 Information Technology Broadcasting and Telecommunications

    207 contracts, total value $223,502,378.70
    Consultancies: 3 contracts, 1.45%
    Confidentialities: 7 contracts, 3.38%( 4 on the contract, 3 on the outputs)
    Procurement methods: Open 66 contracts, 31.88%, Open via SON 22 contracts, 10.63%, Prequalified 16 contracts, 7.73%, limited 103 contracts, 49.76%,

    Standing Offers/Panels

    Standing Offer Contracts Count Total Contract Value
    Contact Centre Services 2 $1,210,000.00
    Supply of Network Equipment and associated Services 2 $34,374.31
    The Mobile Panel has been established for the provision of Mobile... 2 $50,817.80
    ICT Managed Services 1 $17,500.00
    Panel for the Provision of Telecommunications Invoice Reconciliation... 1 $13,750.00
    The Financial Services Standing Offer Panel (FinServ2010) aims to... 1 $180,092.00
    Supply and maintenance of Internet Protocol (IP) telephony products 2 $77,722.98
    Deed of Standing Offer for the provision of Telecommunications... 4 $7,138,227.28
    Provision of ICT Services Panel Arrangement 1 $68,461.05
    Information and Communication Technology (ICT) Services Commercial Off... 2 $6,813,515.98
    Under the Australian Government Telecommunications Arrangements... 1 $30,000.00
    Provision of professional services in the areas of strategic advice and... 1 $161,252.30

    Suppliers

    Supplier Contracts Count Total Contract Value
    FUJITSU AUSTRALIA LIMITED 42 $155,977,818.88
    TELSTRA BUSINESS SYSTEMS PTY LTD 3 $16,675,677.89
    NEC 4 $9,869,295.31
    UXC LIMITED 3 $7,127,729.58
    UXC Connect Pty Ltd 4 $6,384,495.75
    Stellar Asia Pacific Pty Ltd 1 $6,154,790.70
    L3 MICREO PTY. LIMITED 1 $2,912,770.61
    KPMG AUSTRALIA 1 $2,699,995.99
    WORKFORCE TRAINING SOLUTIONS 8 $2,558,738.35
    SYNERGY GROUP 9 $1,673,012.00
    Telstra 17 $1,461,254.22
    Service Stream Solutions Pty Ltd 2 $1,210,000.00
    DIMENSION DATA AUSTRALIA PTY LTD 6 $882,609.22
    PEOPLEBANK 4 $796,584.80
    Chorus Call Australia P/L 15 $702,900.00
    PROVIDENCE CONSULTING GROUP PL 3 $682,210.38
    Datacom Systems 1 $614,342.80
    SME GATEWAY 3 $573,752.30
    Australia Pty Ltd SalesForce 2 $370,200.00
    Shared Services Centre 1 $364,682.00
    Excelior 2 $324,000.00
    Australian Red Cross 1 $289,721.88
    ICON RECRUITMENT PTY LTD 1 $247,500.00
    HEWLETT-PACKARD AUSTRALIA LTD 4 $245,436.90
    PROGILITY PTY LTD T/A CA Bearcom T/A Communications A 1 $178,077.69
    NSC ENTERPRISE SOLUTIONS 1 $159,110.60
    ComsCentre 1 $154,320.00
    DATA #3 LTD 1 $151,473.30
    PEOPLEBANK RECRUITMENT 1 $146,300.00
    AUSTRALIAN BUSINESS TELEPHONE CO. 3 $133,607.60
    PAXUS AUSTRALIA PTY LTD 1 $132,000.00
    Avaya Australia Pty Ltd 4 $112,097.29
    DEPT OF FINANCE & DEREGULATION 3 $111,775.41
    CISCO SYSTEMS AUSTRALIA PTY LTD 1 $108,900.00
    FINITE RECRUITMENT PTY LTD 1 $106,700.00
    COMPUWARE ASIA PACIFIC PTY LTD 1 $81,972.00
    SERVICEPOINT AUSTRALIA PTY LTD 1 $68,461.05
    InterCall Australia Pty Ltd 4 $65,000.00
    CDTS Australia Pty Ltd 2 $50,817.80
    BAE SYSTEMS AUSTRALIA LTD 1 $48,400.00
    4 CABLING PTY LTD 1 $47,901.59
    Australasian Performing Right Association Ltd 2 $47,207.40
    Telco Management Pty Ltd 2 $46,750.00
    ETHAN GROUP PTY LTD 1 $45,141.80
    INTEG COMMUNICATION SOLUTIONS PTY 1 $44,275.00
    THE FRAME GROUP 1 $39,600.00
    UNIVERSAL COMMUNICATIONS P/L 2 $36,992.12
    KAZ ELECTRONICS PTY LTD 1 $34,355.60
    ARTISAN TECHNICAL SERVICES 1 $33,485.10
    SAP AUSTRALIA PTY LTD 1 $31,287.30
    Verizon Australia Pty Limited 1 $30,388.44
    TSA SOFTWARE SOLUTIONS PTY LTD 1 $30,378.70
    RXP SERVICES LIMITED 2 $27,060.00
    CBIT P/L 1 $24,420.00
    Department of Human Services 2 $22,263.00
    ESRI-AUSTRALIA PTY LTD 1 $22,000.00
    Open Text Pty Ltd 1 $21,054.00
    DMO - 'INTER-AGENCY TRANSFERS' 1 $20,450.00
    LJF COMMUNICATIONS 1 $20,372.00
    PRAECO PTY LTD 1 $19,641.11
    FUJI XEROX AUST P/L - ALL STATES 1 $19,483.71
    HEWLETT EQUIPMENT (AUSTRALIA) P/L 1 $19,222.56
    LOCKHEED MARTIN AUSTRALIA PTY LTD 1 $18,439.30
    Optus Billing Services Pty Limited 1 $18,041.54
    ASG Group Limited 1 $17,500.00
    Contact Centre Action 1 $17,463.80
    Your Call Disclosure Management Services 1 $16,000.00
    INVEST-E-GATE PTY LTD 1 $15,988.72
    GROSVENOR MANAGEMENT CONSULTING 1 $13,750.00
    Fusion Power Systems 1 $13,212.10
    VASCO DATA SECURITY AUSTRALIA P/L 1 $12,969.00
    INA SOLUTIONS PTY LTD 1 $12,918.71
    EMC GLOBAL HOLDINGS COMPANY trading as EMC AUSTRALIA 1 $11,613.80
    EJ ELECTRICAL ENG CONTRACTORS 1 $11,275.00
    ADDCOM CONTACT SOLUTIONS PTY LTD 1 $10,945.00
    Well Done International 1 $10,000.00
    CO2NeutralConferencing.com 1 $10,000.00

    Agencies

    Agency Contracts Count Total Contract Value
    Department of Defence 91 $183,709,630.09
    Department of Human Services 7 $10,099,617.55
    Department of Immigration and Border Protection 2 $6,960,598.33
    Department of Home Affairs 1 $6,199,173.18
    Australian Bureau of Statistics 1 $6,154,790.70
    Defence Materiel Organisation 9 $2,571,657.06
    Department of Health - Therapeutic Goods Administration 3 $1,434,777.80
    Department of Broadband Communications and the Digital Economy 5 $1,259,051.70
    Australian Customs and Border Protection Service 24 $917,969.27
    Department of Parliamentary Services 17 $749,650.00
    Australian Institute of Family Studies 2 $480,420.00
    Australian Federal Police 4 $385,486.40
    Australian Communications and Media Authority (ACMA) 2 $377,974.41
    Department of Climate Change and Energy Efficiency 3 $362,000.00
    Department of the Environment 1 $332,200.00
    Office of the Commonwealth Ombudsman 3 $220,524.11
    Department of Immigration and Citizenship 2 $211,406.25
    Department of the Environment and Energy 1 $178,077.69
    Australian Electoral Commission 1 $175,890.61
    Insolvency and Trustee Service Australia (ITSA) 2 $155,322.57
    Department of the Treasury 7 $111,680.00
    Bureau of Meteorology 3 $107,385.31
    AusAid 2 $68,357.71
    Department of Communications and the Arts 2 $50,817.80
    Department of Agriculture and Water Resources 2 $47,207.40
    Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2 $35,212.37
    Australian Financial Security Authority 1 $30,388.44
    Attorney-General's Department 1 $30,000.00
    Austrade 1 $25,903.95
    Department of Agriculture Fisheries and Forestry 2 $22,263.00
    Civil Aviation Safety Authority 1 $16,000.00
    Department of Education Employment and Workplace Relations 1 $10,945.00
    Department of Finance 1 $10,000.00

    Contracts

    Contract Notice Number Contract Description Total Contract Value Agency Contract Start Date Supplier
    368870 Core Services $38,282,419.90Department of Defence 2011-02-24 FUJITSU AUSTRALIA LIMITED
    359633 Core Services $31,291,878.33Department of Defence 2011-01-12 FUJITSU AUSTRALIA LIMITED
    363540 Core Services $21,486,155.61Department of Defence 2011-02-03 FUJITSU AUSTRALIA LIMITED
    345218 Core Services $20,865,934.12Department of Defence 2010-11-03 FUJITSU AUSTRALIA LIMITED
    354492 Core Services $17,376,518.91Department of Defence 2010-11-09 FUJITSU AUSTRALIA LIMITED
    418012 Technical Management Support for Voice Services $16,646,638.07Department of Defence 2010-01-01 Telstra
    426797 Telecommunications $9,545,800.00Department of Human Services 2011-08-29 NEC AUSTRALIA PTY LTD
    844221-A11 Managed Contact Centre Services UXC $6,922,403.89Department of Immigration and Border Protection 2012-06-18 UXC LIMITED
    3443663-A8 Contact Centre Svcs & Software Support & Maint Maintenance $6,199,173.18Department of Home Affairs 2017-06-18 DXC CONNECT PTY LTD
    373888 2011 Census Inquiry Service Call Centre $6,154,790.70Australian Bureau of Statistics 2009-12-01 Stellar Asia Pacific Pty Ltd
    431443 Ad Hoc Services to Defence $3,921,255.48Department of Defence 2011-08-31 FUJITSU AUSTRALIA LIMITED
    2784902-A8 Computers $2,912,770.61Department of Defence 2014-12-18 L3 MICREO PTY. LIMITED
    364941 Infrastructure Management Setup $2,699,995.99Department of Defence 2011-01-31 KPMG AUSTRALIA
    367897 Core Services $2,672,201.45Department of Defence 2011-02-11 FUJITSU AUSTRALIA LIMITED
    363534 Ad Hoc Services to Defence $1,821,963.59Department of Defence 2011-01-27 FUJITSU AUSTRALIA LIMITED
    360655 Ad Hoc Services to Defence $1,752,179.40Department of Defence 2010-12-15 FUJITSU AUSTRALIA LIMITED
    423526 Ad Hoc Services to Defence $1,447,846.19Department of Defence 2011-08-18 FUJITSU AUSTRALIA LIMITED
    331196 Ad Hoc Services to Defence $1,398,523.42Department of Defence 2010-08-31 FUJITSU AUSTRALIA LIMITED
    346135 Ad Hoc Services to Defence $1,324,937.11Department of Defence 2010-11-09 FUJITSU AUSTRALIA LIMITED
    456454 Ad Hoc Services to Defence $1,208,894.27Department of Defence 2011-11-30 FUJITSU AUSTRALIA LIMITED
    468706 Ad Hoc Services to Defence $1,086,150.35Department of Defence 2012-01-31 FUJITSU AUSTRALIA LIMITED
    345127 Ad Hoc Services to Defence $982,970.21Department of Defence 2010-10-28 FUJITSU AUSTRALIA LIMITED
    477812 Various ICT technical support services $962,126.00Department of Defence 2012-04-04 FUJITSU AUSTRALIA LIMITED
    444064 PROCUREMENT OF CONTRACTORS TO ASSIST NIPO $941,951.88Defence Materiel Organisation 2011-11-02 WORKFORCE TRAINING SOLUTIONS PTY
    416421 Ad Hoc Services to Defence $893,536.08Department of Defence 2011-07-27 FUJITSU AUSTRALIA LIMITED
    355564 Contact Centre Services $880,000.00Department of Broadband Communications and the Digital Economy 2010-07-01 Service Stream Solutions Pty Ltd
    412348 Ad Hoc Services to Defence $874,438.95Department of Defence 2011-05-17 FUJITSU AUSTRALIA LIMITED
    2649112-A1 Unified Communications Solotion $700,000.00Department of Health - Therapeutic Goods Administration 2014-09-25 Dimension Data Australia
    476104 Ad Hoc Services to Defence $678,828.52Department of Defence 2012-03-29 FUJITSU AUSTRALIA LIMITED
    377357 Ad Hoc Services to Defence $617,314.27Department of Defence 2011-03-15 FUJITSU AUSTRALIA LIMITED
    2414712 Installation and configuration of network devices for Unified Communications $614,342.80Department of Health - Therapeutic Goods Administration 2014-05-30 Datacom Systems
    347773 Ad Hoc Services to Defence $610,590.93Department of Defence 2010-11-17 FUJITSU AUSTRALIA LIMITED
    447061 Ad Hoc Services to Defence $604,351.81Department of Defence 2011-11-15 FUJITSU AUSTRALIA LIMITED
    406694 PROCUREMENT OF CONTRACTORS TO ASSIST NIPO $586,392.58Defence Materiel Organisation 2011-06-22 WORKFORCE TRAINING SOLUTIONS
    424628 Ad Hoc Services to Defence $550,242.43Department of Defence 2011-08-03 FUJITSU AUSTRALIA LIMITED
    443589 Ad Hoc Services to Defence $544,558.46Department of Defence 2011-10-31 FUJITSU AUSTRALIA LIMITED
    349475 Ad Hoc Services to Defence $496,835.59Department of Defence 2010-11-25 FUJITSU AUSTRALIA LIMITED
    414034 Ad Hoc Services to Defence $487,234.99Department of Defence 2011-07-20 FUJITSU AUSTRALIA LIMITED
    356270 CONTRACTOR SERVICES-PURCHASING PROJECT $450,688.61Defence Materiel Organisation 2010-12-15 WORKFORCE TRAINING SOLUTIONS
    3357540-A1 ECE Program $364,682.00Australian Communications and Media Authority (ACMA) 2016-06-01 Shared Services Centre
    301909 DCCS Contract Advisor $342,284.80Department of Defence 2010-06-18 PEOPLEBANK
    347573 CONTRACTOR SERVICES-PURCHASING BACKLOG FOR 37 DAYS WITH POSSIBLE EXTENSION FOR 37 EXTR DAYS $335,970.36Defence Materiel Organisation 2010-11-09 WORKFORCE TRAINING SOLUTIONS
    2056611 Contact Centre Services $332,200.00Department of the Environment 2014-01-24 Salesforce Australia Pty Ltd
    395629 Contact Centre Services $330,000.00Department of Broadband Communications and the Digital Economy 2010-07-01 Service Stream Solutions Pty Ltd
    3485284-A1 Fixed Telephone Systems, Maintenance and Carriage Services & Cisco Phone Licences $326,100.00Australian Institute of Family Studies 2017-11-27 Telstra Business Systems
    3482666 Telecommunication Services $301,683.49Department of Human Services 2017-12-21 Telstra
    353062 Ad Hoc Services to Defence $295,808.30Department of Defence 2010-12-09 FUJITSU AUSTRALIA LIMITED
    47506-A1 National Registration and Inquiry System which allows for emergency and disaster management $289,721.88Australian Federal Police 2007-01-01 Australian Red Cross
    433332 Garrison Estate Management System $286,000.00Department of Defence 2011-09-15 PROVIDENCE CONSULTING GROUP PL
    341476 Ad Hoc Services to Defence $284,179.84Department of Defence 2010-10-11 FUJITSU AUSTRALIA LIMITED
    415632 Contact Call Centre $275,000.00Department of Climate Change and Energy Efficiency 2010-12-13 Excelior
    677431 GEMS - Business analyst. $260,700.00Department of Defence 2012-06-19 SYNERGY GROUP
    453678 GEMS - Business analyst. $247,500.00Department of Defence 2011-10-28 SYNERGY GROUP
    433336 Garrison Estate Management System $247,500.00Department of Defence 2011-09-15 ICON RECRUITMENT PTY LTD
    820731 Garrison Estate Management System $246,400.00Department of Defence 2012-04-04 PROVIDENCE CONSULTING GROUP PL
    433334 Garrison Estate Management System $242,000.00Department of Defence 2011-09-15 SME GATEWAY LIMITED
    677151 Garrison Estate Management System $242,000.00Department of Defence 2012-06-19 SYNERGY GROUP
    1294901 CMO034155 - Telstra Voice $231,112.35Australian Customs and Border Protection Service 2013-03-19 TELSTRA CORP
    435351 Ad Hoc Services to Defence $221,048.44Department of Defence 2011-09-28 FUJITSU AUSTRALIA LIMITED
    1680221 Provision of Conference call facilities $214,500.00Department of Parliamentary Services 2013-08-05 Chorus Call Australia P/L
    1152412 GEMS - Business analyst. $196,460.00Department of Defence 2012-07-17 SYNERGY GROUP
    2600911 CMO043426 - Hardware Purchases $183,578.02Australian Customs and Border Protection Service 2014-09-24 HEWLETT-PACKARD AUSTRALIA LTD
    1152432 BUSINESS ANAYLST SERVICES $180,092.00Department of Defence 2012-10-05 SYNERGY GROUP
    372155 Core Services $178,423.96Department of Defence 2011-03-08 FUJITSU AUSTRALIA LIMITED
    3632078 Maintenance and support for Unify systems $178,077.69Department of the Environment and Energy 2019-09-24 PROGILITY PTY LTD T/A CA Bearcom T/A Communications A
    433331 Garrison Estate Management System $176,000.00Department of Defence 2011-09-15 PEOPLEBANK
    359179-A1 Inbound service $175,890.61Australian Electoral Commission 2011-01-01 Telstra
    340950 Approach Management & Voice Services $175,677.00Office of the Commonwealth Ombudsman 2010-10-14 NEC Australia Pty Ltd
    677301 Garrison Estate Management System $170,500.00Department of Defence 2012-06-19 SME GATEWAY
    368786 Ad Hoc Services to Defence $169,829.50Department of Defence 2011-02-09 FUJITSU AUSTRALIA LIMITED
    1152422 GEMS - Business analysist. $169,180.00Department of Defence 2013-01-16 SYNERGY GROUP
    1770111 Managed Contact Centre Services $167,131.25Department of Immigration and Citizenship 2012-06-18 UXC LIMITED
    1152372 Business Analyst Services $161,252.30Department of Defence 2012-08-29 SME GATEWAY
    406908 INSTALLATION OF CALL CENTRES WITHIN DEFENCE $159,110.60Department of Defence 2011-06-21 NSC ENTERPRISE SOLUTIONS
    3353416-A1 Provision of carriage and maintenance for IP telephone system - ( Voice calls, data and telecommunications equipment and maintenance) $154,320.00Australian Institute of Family Studies 2016-06-22 ComsCentre
    3489113 Call Management System $151,473.30Department of Defence 2018-02-21 DATA #3 LTD
    1152362 Business Analyst Services $149,810.38Department of Defence 2012-10-05 PROVIDENCE CONSULTING GROUP PL
    330958 Contract Manager - DCS $146,300.00Department of Defence 2010-09-02 PEOPLEBANK RECRUITMENT
    363652 Voice Services Contract Officer $146,300.00Department of Defence 2011-01-28 PEOPLEBANK
    3482668 Telecommunication Services $142,360.98Department of Human Services 2017-12-08 Telstra
    363657 Business Analyst $132,000.00Department of Defence 2011-01-28 PAXUS AUSTRALIA PTY LTD
    468834 Garrison Estate Management System $132,000.00Department of Defence 2012-02-24 SYNERGY GROUP
    677291 Garrison Estate Management System $132,000.00Department of Defence 2012-06-19 PEOPLEBANK
    466299 GEMS - Business analysist. $132,000.00Department of Defence 2012-02-10 SYNERGY GROUP
    474691 Ad Hoc Services to Defence $128,964.49Department of Defence 2012-03-06 FUJITSU AUSTRALIA LIMITED
    771221-A6 Temporary Contact Service Solution $120,435.00Department of Health - Therapeutic Goods Administration 2012-07-27 NEC Australia
    953261 GEMS - Business analysist. $113,080.00Department of Defence 2012-06-19 SYNERGY GROUP
    436683 REMEDIATION DESIGN FOR DEFENCE BASED SECURE VIDEO CONFERENCING $108,900.00Department of Defence 2011-09-26 CISCO SYSTEMS AUSTRALIA PTY LTD
    363655 DCCS Contract $106,700.00Department of Defence 2011-01-28 FINITE RECRUITMENT PTY LTD
    428379 Ad Hoc Services to Defence $104,830.49Department of Defence 2011-08-25 FUJITSU AUSTRALIA LIMITED
    380777 Ad Hoc Services to Defence $99,000.00Department of Defence 2011-04-05 FUJITSU AUSTRALIA LIMITED
    1209282 Provision of Conference call facilities $93,500.00Department of Parliamentary Services 2013-02-05 Chorus Call Australia P/L
    433267 Ad Hoc Services to Defence $90,367.93Department of Defence 2011-09-21 FUJITSU AUSTRALIA LIMITED
    425415 PROCUREMENT OF CONTRACTORS TO ASSIST NIPO $86,104.70Defence Materiel Organisation 2011-08-22 WORKFORCE TRAINING SOLUTIONS
    427614 PROCUREMENT OF CONTRACTORS TO ASSIST NIPO $86,104.70Defence Materiel Organisation 2011-08-22 WORKFORCE TRAINING SOLUTIONS
    751591 Provision of Conference call facilities $85,800.00Department of Parliamentary Services 2012-07-05 Chorus Call Australia P/L
    456168 PABX system $83,111.80Insolvency and Trustee Service Australia (ITSA) 2011-11-04 UXC Connect Pty Ltd
    1945082

    Incident Tracking System

    		 $81,972.00Department of Defence 2013-12-06 COMPUWARE ASIA PACIFIC PTY LTD
    412861 Provision of Conference call facilities $77,000.00Department of Parliamentary Services 2011-07-13 Chorus Call Australia P/L
    456182 Call Mgt System $72,210.77Insolvency and Trustee Service Australia (ITSA) 2011-10-01 UXC Connect Pty Ltd
    967801 HO VCS Equipment $72,141.34Bureau of Meteorology 2012-05-29 DIMENSION DATA AUSTRALIA PTY LTD
    2230631 Video Conferencing Hardware $68,461.05Department of Defence 2014-05-01 SERVICEPOINT AUSTRALIA PTY LTD
    315132 Provision of Conference calls $66,000.00Department of Parliamentary Services 2010-07-05 Chorus Call Australia P/L
    552242 Supply of telecommunications services $60,991.46Australian Federal Police 2012-05-23 Avaya Australia Pty Ltd
    1117562 Data voice Equipment $59,497.90Department of Defence 2012-12-20 AUSTRALIAN BUSINESS TELEPHONE CO.
    181696 IPCC CALL MANAGER SYSTEM $56,743.91AusAid 2008-08-10 DIMENSION DATA
    351095 Ad Hoc Services to Defence $54,007.31Department of Defence 2010-12-02 FUJITSU AUSTRALIA LIMITED
    364528 Contact Call Centre Services $49,000.00Department of Climate Change and Energy Efficiency 2010-11-29 Excelior
    3313012 Landing Helicopter Dock Shore Telephony Change $48,400.00Department of Defence 2015-12-07 BAE SYSTEMS AUSTRALIA LTD
    2601221 CMO043386 - Hardware Purchases $47,901.59Australian Customs and Border Protection Service 2014-09-22 4 CABLING PTY LTD
    385102 CONTRACTOR SERVICES-PURCHASING PROJECT $46,456.01Defence Materiel Organisation 2011-05-03 WORKFORCE TRAINING SOLUTIONS
    3291410 Software Version Support Upgrade $45,141.80Department of Defence 2015-08-25 ETHAN GROUP PTY LTD
    366171 System solution for offshore telephony platform $44,275.00Department of Immigration and Citizenship 2011-02-08 INTEG COMMUNICATION SOLUTIONS PTY
    3544456 Telecommunication Services $43,914.24Department of Human Services 2018-08-29 Telstra
    460900 Various ICT technical support services $41,474.90Department of Defence 2012-01-09 FUJITSU AUSTRALIA LIMITED
    1072411 CMO032721 - Telstra Voice $41,154.42Australian Customs and Border Protection Service 2012-11-23 DEPT OF FINANCE & DEREGULATION
    281658 TRAINING FOR DELIVERY OF A PERFORMANCE MNGMT SYS. $39,600.00Department of Defence 2010-04-16 THE FRAME GROUP
    1117542 Data voice equipment $39,451.50Department of Defence 2012-12-20 AUSTRALIAN BUSINESS TELEPHONE CO.
    1955532 Managed Contact Centre Services $38,194.44Department of Immigration and Border Protection 2013-12-17 UXC LIMITED
    421344 Contract Centre Management Unit $38,000.00Department of Climate Change and Energy Efficiency 2011-07-01 Australia Pty Ltd SalesForce
    1734571 CMO037234 - Telstra Voice $36,215.89Australian Customs and Border Protection Service 2013-08-29 DEPT OF FINANCE & DEREGULATION
    3282584-A2 Music on Hold and Performance of Music $35,760.00Department of Agriculture and Water Resources 2015-07-01 Australia Performing Right Association Limited
    1117352 Data voice equipment $34,658.20Department of Defence 2012-12-20 AUSTRALIAN BUSINESS TELEPHONE CO.
    452196 CMO026670 - Communcation Services $34,405.10Australian Customs and Border Protection Service 2011-11-24 DEPT OF FINANCE & DEREGULATION
    264095 CONTRACTOR SERVICES $34,355.60Department of Defence 2010-02-19 KAZ ELECTRONICS PTY LTD
    2262251 Video Conferencing Equipment and Installation $33,485.10Department of Defence 2014-05-13 ARTISAN TECHNICAL SERVICES
    457612 Provision of Conference call facilities $33,000.00Department of Parliamentary Services 2011-12-22 Chorus Call Australia P/L
    3491424 Telecommunications Reporting $33,000.00Department of Parliamentary Services 2018-03-08 Telco Management Pty Ltd
    1356681 CMO034484 - Telstra Voice $31,692.10Australian Customs and Border Protection Service 2013-04-11 TELSTRA CORP
    435282 Garrison Estate Management System $31,287.30Department of Defence 2011-09-19 SAP AUSTRALIA PTY LTD
    3387006 Telecommunication Services $30,611.15Department of Human Services 2015-07-01 Telstra
    3289384-A1 Security Services $30,388.44Australian Financial Security Authority 2015-08-21 Verizon Australia Pty Limited
    430464 Telecommunications Equipment $30,378.70Department of Defence 2011-09-01 TSA SOFTWARE SOLUTIONS PTY LTD
    2274051 CMO041037 - Telstra Voice $30,200.50Australian Customs and Border Protection Service 2014-05-30 TELSTRA CORP
    1878541 AusCheck Call Centre Solution $30,000.00Attorney-General's Department 2013-11-01 UXC Connect Pty Ltd
    2143091 CMO039916 - Telstra Voice $28,209.50Australian Customs and Border Protection Service 2014-03-17 TELSTRA CORP
    397117 supply of switchboard & phones $27,383.31Office of the Commonwealth Ombudsman 2011-03-23 NEC
    1587061 Global Call Management Service $25,903.95Austrade 2013-06-13 HP Australia
    3467617 MDM license $25,515.60Department of Communications and the Arts 2017-08-08 CDTS Australia Pty Ltd
    3448557 MDM license $25,302.20Department of Communications and the Arts 2017-08-08 CDTS Australia Pty Ltd
    352756 CONTRACTOR SERVICES-PURCHASING BACKLOG FOR 37 DAYS WITH POSSIBLE EXTENSION FOR 37 EXTR DAYS $25,069.51Defence Materiel Organisation 2010-12-07 WORKFORCE TRAINING SOLUTIONS
    614641 CMO029499 - Hardware Purchases $24,420.00Australian Customs and Border Protection Service 2012-05-30 CBIT P/L
    967461 Conversion of Analog to VOIP within HO $23,831.88Bureau of Meteorology 2012-05-29 DIMENSION DATA AUSTRALIA PTY LTD
    2462451 CMO041247 - Telstra Voice $22,504.90Australian Customs and Border Protection Service 2014-06-11 TELSTRA CORP
    347962 Provision of Conference calls $22,000.00Department of Parliamentary Services 2010-11-10 Chorus Call Australia P/L
    435434 Specialist ICT Practitioner $22,000.00Department of Defence 2011-09-21 ESRI-AUSTRALIA PTY LTD
    506921 Provision of Conference call facilities $22,000.00Department of Parliamentary Services 2012-05-04 Chorus Call Australia P/L
    482113 Support renewal $21,054.00Department of Broadband Communications and the Digital Economy 2012-03-30 Open Text Pty Ltd
    1403301 Interagency transfer $20,450.00Department of Defence 2013-05-09 DMO - 'INTER-AGENCY TRANSFERS'
    380843 TELECOMMUNICATIONS COPPER CABLE REPLACEMENT EDINBURGH SA $20,372.00Department of Defence 2011-04-07 LJF COMMUNICATIONS
    2552342 Conference Calls 14/15 $20,000.00Department of the Treasury 2014-07-25 InterCall Australia Pty Ltd
    907531 Conference Calls 12/13 $20,000.00Department of the Treasury 2012-07-03 InterCall Australia Pty Ltd
    908551 Outbound Departmental Calls $20,000.00Department of the Treasury 2012-07-03 Telstra Corporation Limited
    3336262 Rusvidnet Connections $19,641.11Department of Defence 2016-04-15 PRAECO PTY LTD
    3569001 Telecommunication Services $19,627.32Department of Human Services 2018-12-12 Telstra
    2666512 CMO043700 - Hardware Purchases $19,483.71Australian Customs and Border Protection Service 2014-10-14 FUJI XEROX AUST P/L - ALL STATES
    440462 Ad Hoc Services to Defence $19,289.83Department of Defence 2011-10-11 FUJITSU AUSTRALIA LIMITED
    2143081 CMO039954 - Hardware Purchases $19,222.56Australian Customs and Border Protection Service 2014-03-19 HEWLETT-PACKARD AUSTRALIA LTD
    2099191 CMO039581 - Hardware Purchases $19,222.56Australian Customs and Border Protection Service 2014-02-17 HEWLETT EQUIPMENT (AUSTRALIA) P/L
    422934 Hardware Purchases $18,496.06Australian Customs and Border Protection Service 2011-04-05 UNIVERSAL COMMUNICATIONS P/L
    422030 Hardware Purchases $18,496.06Australian Customs and Border Protection Service 2011-04-05 UNIVERSAL COMMUNICATIONS P/L
    272231 Contract for Dimension Data $18,480.00Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2010-02-25 Dimension Data Australia Pty.Ltd.
    3305367 WMS Mobile Device Configuration $18,439.30Department of Defence 2015-11-03 LOCKHEED MARTIN AUSTRALIA PTY LTD
    532811 Procurement of Switch/es $18,424.31Department of Defence 2012-05-03 AVAYA AUSTRALIA PTY LTD
    2027601 CMO039261 - Hardware Purchases $18,122.81Australian Customs and Border Protection Service 2014-01-23 FUJITSU AUST LTD
    416866 TELECOMUNICATION SERVICES $18,041.54Australian Federal Police 2011-06-18 Optus Billing Services Pty Limited
    1316101 Software maintenance and upgrade $17,500.00Department of Broadband Communications and the Digital Economy 2013-04-05 ASG Group Limited
    3484184 System Review $17,463.80Office of the Commonwealth Ombudsman 2017-10-01 Contact Centre Action
    363121 TRIM Annual maintenance $16,732.37Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 2009-02-20 Hewlett Packard Australia Pty.Ltd.
    568162 Supply of telecommunications services $16,731.52Australian Federal Police 2012-05-25 Avaya Australia Pty Ltd
    1789881 Outbound Departmental Calls $16,680.00Department of the Treasury 2012-09-26 Telstra Corporation Limited
    255246 Provision of Conference calls $16,500.00Department of Parliamentary Services 2010-01-15 Chorus Call Australia P/L
    381268 Provision of Conference calls $16,500.00Department of Parliamentary Services 2011-04-14 Chorus Call Australia P/L
    140420 Whistle Blower program services $16,000.00Civil Aviation Safety Authority 2008-11-07 Your Call Disclosure Management Services
    614961 CMO029519 - Hardware Purchases $15,988.72Australian Customs and Border Protection Service 2012-05-31 INVEST-E-GATE PTY LTD
    1421521 Specialist System Engineering Services $15,950.00Department of Defence 2012-06-28 AVAYA AUSTRALIA PTY LTD
    3626229 Telecommunication Services $15,620.37Department of Human Services 2019-07-01 Telstra
    3357033 Call management systems or accessories $15,000.00Department of the Treasury 2016-07-01 InterCall Australia Pty Ltd
    422047 Telstra Voice $14,519.91Australian Customs and Border Protection Service 2010-09-03 TELSTRA BUSINESS SYSTEMS PTY LTD
    422949 Telstra Voice $14,519.91Australian Customs and Border Protection Service 2010-09-03 TELSTRA BUSINESS SYSTEMS PTY LTD
    3548186 HPSD Maintenance $13,860.00Department of Defence 2018-08-12 RXP SERVICES LIMITED
    435427 E-learning courseware $13,750.00Department of Defence 2011-09-21 GROSVENOR MANAGEMENT CONSULTING
    3468949 Telecommunication Services $13,750.00Department of Parliamentary Services 2017-08-01 Telco Management Pty Ltd
    2475431 IPND Call Searches $13,292.41Australian Communications and Media Authority (ACMA) 2013-06-01 Telstra Corporation Limited
    700041 CMO029746 - Telstra Voice $13,212.10Australian Customs and Border Protection Service 2012-06-13 Fusion Power Systems
    3454155 HPSD Maintenance $13,200.00Department of Defence 2017-08-24 RXP SERVICES LIMITED
    445365 CMO026028 - Hardware Purchases $12,969.00Australian Customs and Border Protection Service 2011-10-18 VASCO DATA SECURITY AUSTRALIA P/L
    470543 Egypi VOIP PBX system $12,918.71Defence Materiel Organisation 2012-03-01 INA SOLUTIONS PTY LTD
    252599 Provision of Conference calls $12,100.00Department of Parliamentary Services 2009-07-08 Chorus Call Australia P/L
    800071 CMO030869 - Telstra Voice $11,754.30Australian Customs and Border Protection Service 2012-07-31 TELSTRA CORP
    453224 Relocation of telecommunications equipment $11,613.80AusAid 2011-11-11 EMC GLOBAL HOLDINGS COMPANY trading as EMC AUSTRALIA
    1599271 Provision of call centre services $11,578.00Department of Agriculture Fisheries and Forestry 2012-09-29 Department of Human Services
    338457 Core Services $11,519.81Department of Defence 2010-10-07 FUJITSU AUSTRALIA LIMITED
    3607822 Copyright licence fees 2019-2020 $11,447.40Department of Agriculture and Water Resources 2019-07-01 Australasian Performing Right Association Ltd
    3228592 Update of ARC Operator phone console system $11,412.09Bureau of Meteorology 2015-06-24 Dimension Data Australia Pty Ltd
    349634 Deck Penetrations on Ships $11,275.00Department of Defence 2010-11-18 EJ ELECTRICAL ENG CONTRACTORS
    371421 Provision of Conference calls $11,000.00Department of Parliamentary Services 2011-02-09 Chorus Call Australia P/L
    364218 Provision of Conference calls $11,000.00Department of Parliamentary Services 2011-02-02 Chorus Call Australia P/L
    404459 Provision of Conference calls $11,000.00Department of Parliamentary Services 2011-05-16 Chorus Call Australia P/L
    374232 Provision of Conference calls $11,000.00Department of Parliamentary Services 2011-03-09 Chorus Call Australia P/L
    2257261

    50 x Wireless Telephone Headsets

    		 $10,945.00Department of Education Employment and Workplace Relations 2014-05-26 ADDCOM CONTACT SOLUTIONS PTY LTD
    1637791 Provision of call centre services $10,685.00Department of Agriculture Fisheries and Forestry 2013-06-18 Department of Human Services
    2202861 CMO040494 - Hardware Purchases $10,567.20Australian Customs and Border Protection Service 2014-04-30 FUJITSU AUST LTD
    482106 Voice gateway Design services $10,497.70Department of Broadband Communications and the Digital Economy 2012-04-20 FUJITSU AUSTRALIA LTD
    3280810 Conference Call Management System $10,000.00Department of the Treasury 2015-06-25 InterCall Australia Pty Ltd
    421101 Conference Calls and meetings for 2011-12 $10,000.00Department of the Treasury 2011-07-05 CO2NeutralConferencing.com
    3281821 Government Network Services branch Voice answering service $10,000.00Department of Finance 2014-10-01 Well Done International